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Expect Fast Service
Office equipment and computers are critical components for business operation. If these devices encounter problems, you need a fast solution.
Over the years, many large national copier companies have cut service personnel along with reduction of inventory parts in an effort to reduce expenses and increase their stock price. The result has been a horrible experience for those businesses that were left hanging with slow response time and lack of support during the downtime when their critical equipments became inoperative.
Business That Cares
DIGITAL is a local service provider. We acknowledge that our reputation is built upon your success. For that reason, we have structured our operation to respond quickly to your needs.
- Factory Certified Technicians: Don’t let an unqualified person service your equipment. Our factory certified technicians are professionally trained to work on your equipment, ensuring that the problem is fixed correctly the first time with the right parts. As an authorized Canon dealer, we have access to the highest level of support, helping keep your equipment and software current.
- Local Parts and Supply Inventory: We keep a large inventory of parts and supplies locally to make sure that you don’t have to wait for a backorder.
- Local Service Dispatcher: Speak to a live person. Our service dispatchers will listen to your problems and work toward solutions to make certain you are satisfied with our service.
- Our Helpdesk: Many minor problems on printers and copiers can be resolved quickly over the phone. Our help desk staff are knowledgeable and can answer your questions, allowing you to return to work.
Office Service Provider
Office equipment has moving parts. Like any other machine, these systems require regular maintenance and occasional repair as necessary. We provide preventative maintenance, replacing vital parts before they wear out and cause a system failure. We also respond quickly on emergency calls to make sure that your system is restored in as little time as possible.
Network Support Provider
From network servers to desktop computers, DIGITAL can support your network infrastructure. If you are a small to medium business with no IT department, you can leverage our support team to manage your network. If you are an IT department looking to outsource your PC or printer support, we are the perfect candidate. Here is a brief descriptions of our services offered:
- Network Setup and Wiring
- Server Installation
- Windows Security Updates
- Virus Protection
- PC Maintenance
- Emergency Support
To learn more about how you can benefit from our Network Services, contact us today.
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